Version of 4 September 2026 · applies to YER, the paid product on this site
1. right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
To exercise the right of withdrawal, you must inform us —
Ayhan Dogan (aysound)
Zwergstr. 1
89407 Dillingen a.d. Donau
Germany
info@aysound.com
— by a clear statement (for example a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory. An e-mail with your order number is enough.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
2. effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
The price you see is the price you pay and the price you get back. As a small business under section 19 of the German VAT Act (Kleinunternehmerregelung) we charge no VAT and show none, so there is no tax portion to be settled separately.
3. when the right ends early — and why it does not here
For digital content supplied without a physical medium, the law lets the right of withdrawal end before the fourteen days are up — but only if both of the following are true, and only if both happened before delivery began:
First: you expressly consented to us beginning to supply the content before the withdrawal period had expired. Second: you confirmed, in that same act, that you were aware you would thereby lose your right of withdrawal. Those are two separate declarations you have to make yourself; a pre-ticked box, or a sentence buried in the terms of sale, is neither of them — and we would owe you confirmation of both on a durable medium.
We ask for neither declaration. Our checkout has no such tick-box, and we keep no record of one. That means your right of withdrawal runs for the full fourteen days — including after you have received your key and unlocked YER. If that ever changes, this page will change with it, and you will see the two separate, unticked declarations in the checkout before you pay.
4. beyond the law
YER runs complete before you pay for it, so you can find out whether it suits you without spending anything. If you bought it and it still does not fit — a Mac, a host that will not load it, anything at all — write to info@aysound.com. We would rather refund you than keep the money of someone who cannot use the software.
5. model withdrawal form
Copy the block below into an e-mail or a letter. Complete and return this form only if you wish to withdraw from the contract.
Ayhan Dogan (aysound), Zwergstr. 1, 89407 Dillingen a.d. Donau, Germany, info@aysound.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
— Ordered on (*)/received on (*):
— Order number:
— Name of consumer(s):
— Address of consumer(s):
— Signature of consumer(s) (only if this form is notified on paper):
— Date:
(*) Delete as appropriate.
6. the other documents
See the terms of sale, the legal notice and the YER licence agreement.